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The Guardian
November 19th, 2025 at 4:47 PM

Uber hit with legal demands to halt use of AI-driven pay systems

Proposed legal case understood to allege that app has breached data protection law varying driver pay rates Uber has been hit with legal demands to stop using its artificial intelligence driven pay systems, which have been blamed for significantly reducing the incomes of the ride hailing app’s drivers. A letter before action – sent to the US company by the non-profit foundation, Worker Info Exchange (WIE), on Wednesday – is understood to allege that the ride hailing app has breached European data protection law by varying driver pay rates through its controversial algorithm. Continue reading...

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Canonical link: https://www.theguardian.com/technology/2025/nov/19/uber-lawsuit-ai-driven-pay-systems