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The Guardian
November 18th, 2025 at 5:52 PM

Klarna says AI drive has helped halve staff numbers and boost pay

Buy now, pay later firm says pay has risen by 60% with staff numbers mostly cut by attrition and tech investment Klarna has claimed that AI-related savings have allowed the buy now, pay later company to increase staff salaries by nearly 60%, but hinted it could slash more jobs after nearly halving its workforce over the past three years. Chief executive Sebastian Siemiatkowski said headcount had dropped from 5,527 to 2,907 since 2022, mostly as a result of natural attrition, with departing staff replaced by technology rather than by new staff members. Continue reading...

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